File Genie is like an IT department in your own living room! We understand that not everyone has the latest equipment but still need it to work as it should. We also understand that maintaining your equipment (new or less cutting edge) needs to be cost-effective. File Genie believe in personal care, bringing you real solutions that won’t break the bank! We offer a wide range of computer, tablet and smartphone repair and upgrade services and are happy to help you.


  • Computer health check
  • Computer upgrades
  • Virus and spyware removal
  • Antivirus setup
  • Data recovery
  • Hard drive replacement
  • RAM upgrades
  • IPad, tablet and smartphone repairs
  • Software Install and setup
  • Broadband/ fibre internet issues

Our promise:

  • To be clear about pricing and arrange costs with you before any work is done.
  • NO FIX - NO FEE on all work carried out by File Genie.
  • No jargon… just, honest, clear advice.
  • Local and friendly.
  • Small business services.


Over 190 reviews on Google! See more Google Reviews

“Ben was amazing. I had lost some priceless photos that I thought had been back up and only found out after dropping my phone in water that they hadn't. Ben was honest up front and said that there was only a slight chance that he could recover them. He did recover them and I must admit I had a few tears when he phoned me and told me where to look for them. He was amazing and we are extremely grateful. Thank you”. (Marina Hilton, Data Recovery).

“Went to see File Genie for a laptop health check and have to say Ben was brilliant he was able to install a larger memory for me and it’s never worked so quickly! Thank you!”. (Julie Marsh, Computer Upgrade/RAM installation).

“Ben is so knowledgeable in all things computing. I first went to File Genie with a laptop that wouldn't start and a full day of meetings ahead. It was like walking into the computer version of A&E, he put the laptop at the front of the queue as it was clearly an emergency; patched it up so that I could use it for the day and then I could take it back for a more routine appointment later which I did. I have never gone anywhere else with my computing problems”. (Muthoni, Computer Repair).

Open hours today: 9:00 am - 6:00 pm Toggle weekly schedule
  • Monday

    9:00 am - 6:00 pm

  • Tuesday

    9:00 am - 6:00 pm

  • Wednesday

    9:00 am - 6:00 pm

  • Thursday

    9:00 am - 6:00 pm

  • Friday

    9:00 am - 6:00 pm

  • Saturday

    By appointment only

  • Sunday

    By appointment only

  • April 25, 2024 8:21 am local time

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